finalmouse Privacy Policy

How We Handle Your Personal Data

1. Information We Collect

When you register and use finalmouse, we collect personal information that is necessary to operate your account and deliver a safe gaming experience for players across the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details provided during registration or transactions. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve performance. Identity verification documents, such as a government-issued ID, may be requested to comply with Philippine regulatory requirements before processing withdrawals. All information collected is limited to what is genuinely needed for the purposes described in this policy.

2. How We Use Your Information

Your personal data is used primarily to manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We also use your information to provide customer support, send important account notifications, and detect any suspicious or fraudulent activity on the platform. finalmouse may use aggregated, anonymised data to analyse platform usage trends and improve the overall experience for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Any marketing communications we send are based on your preferences, and you may opt out at any time by contacting our support team.

3. Data Sharing and Third Parties

finalmouse does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary and under strict confidentiality agreements. Where required by Philippine law or a valid legal order, we may disclose your information to regulatory authorities or law enforcement agencies. All third-party partners we work with are required to handle your data in accordance with applicable data protection standards. We regularly review our data-sharing arrangements to ensure your information remains protected at every stage.

4. Data Retention and Security

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine financial and gaming regulations. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. finalmouse uses industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorised access, disclosure, or loss. Our security practices are reviewed regularly to keep pace with evolving threats and to maintain the trust of our players in the Philippines. If a data breach occurs that is likely to affect your rights, we will notify you and the relevant authorities as required by law.

5. Your Rights as a Data Subject

As a registered player in the Philippines, you have the right to request access to the personal data we hold about you, to correct any inaccuracies, and to request deletion of your data where there is no legal obligation for us to retain it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing carried out on the basis of our legitimate interests. To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. Your rights will always be respected, and we will never penalise you for exercising them.

6. Cookies and Tracking

finalmouseuses cookies and similar tracking technologies to keep your session active, remember your preferences, and help us understand how players navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies, where used, collect only anonymised data and help us identify areas of the platform that can be improved for Filipino players. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites.

7. Children and Minors

finalmouse is strictly intended for players who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from anyone under this age, and any account found to belong to a minor will be suspended immediately with all associated data reviewed and handled in line with this policy. If you believe that a minor has registered on the platform, please contact our support team immediately so we can take appropriate action. Parents and guardians are encouraged to use available parental controls on shared devices to prevent underage access to gaming platforms. Protecting minors is a responsibility we take seriously across all aspects of our operations.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised. We encourage you to review this policy periodically to stay informed about how your data is being protected. Continued use of finalmouse after any update constitutes your acceptance of the revised policy.